Privacy policy

Privacy Policy

At Love Hesed, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We collect personal information to provide you with a better shopping experience. This includes:

Personal Information: When you make a purchase or create an account, we may collect your name, email address, shipping and billing address, phone number, and payment information.
Order Information: Details of your transactions, including purchased items, date and time of your order, and shipping method.
Browsing Information: Information about how you navigate our site, including your IP address, browser type, and device information.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your orders, including order confirmation and shipping updates
Provide customer support and respond to inquiries
Improve our website and product offerings based on your feedback
Send promotional emails, offers, and updates (you can opt out at any time)
Prevent fraud and ensure the security of our website and transactions

3. How We Protect Your Information

We take the security of your personal information seriously. We use a variety of security measures, including SSL encryption, to protect your data from unauthorized access or misuse. We also regularly review and update our security practices to ensure your information remains safe.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us run our business, including:

Payment Processors: To securely process your payment information.
Shipping Providers: To deliver your orders efficiently.
Email Service Providers: To send updates, promotional content, and order-related emails.

These third parties are bound by confidentiality agreements and are only allowed to use your information to provide services on our behalf.

5. Cookies

We use cookies and similar technologies to improve your experience on our website. Cookies help us remember your preferences, track your orders, and analyse website traffic. You can control or disable cookies through your browser settings, but this may impact your shopping experience.

6. Third-Party Links

Our website may contain links to third-party sites. These sites have their own privacy policies, and we are not responsible for their content or practices. We recommend reviewing their policies before providing any personal information.

7. Your Rights

You have the right to:

Access the personal information we have about you
Request that we correct or update any inaccurate information
Opt out of receiving promotional communications by following the unsubscribe link in our emails

8. Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: sghesed@gmail.com