Terms and Policies
Terms of Service
Welcome to Love Hesed. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site.
1. General
These Terms of Service govern your use of our website and the purchase of products from Love Hesed. By using our site, you agree to be legally bound by these terms. We reserve the right to update or modify these terms at any time without prior notice.
2. Eligibility
By making a purchase, you confirm that all information provided is accurate and you have the legal authority to use the payment method selected.
3. Product Information
While we strive to provide accurate product descriptions and images, Love Hesed does not guarantee that all product details are error-free or complete. Colours and designs may vary slightly due to photographic or screen limitations. We reserve the right to correct any errors and to update product information at any time.
4. Pricing
All prices listed on our website are in Singapore Dollars (SGD). We reserve the right to change prices at any time without prior notice. In the event of a pricing error, we will contact you before processing your order.
5. Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product information, or issues related to payment processing. If your order is canceled, we will notify you and issue a refund for any payments made.
6. Payment
We accept various forms of payment, including major credit cards and other online payment options. By providing your payment information, you authorize us to charge the total amount of your order, including any applicable taxes and shipping fees.
7. Shipping and Delivery
We aim to process and ship orders promptly, but delivery times may vary. Love Hesed is not responsible for delays due to customs, shipping carriers, or unforeseen circumstances. Shipping costs will be added to your order at checkout, and any import duties or taxes are the responsibility of the customer.
8. Personalised Products
Due to the custom nature of our personalised jewellery, all sales are final. Please ensure all custom details (e.g., names, initials) are accurate when placing your order.
9. Returns and Refunds
For our refund and return policy, please refer to our [Refund & Return Policy].
10. Intellectual Property
All content on the Love Hesed website, including product images, text, designs, and trademarks, is the property of Love Hesed and is protected by copyright laws. You may not use, reproduce, or distribute any content without prior written permission from us.
11. Limitation of Liability
To the fullest extent permitted by law, Love Hesed shall not be liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages arising from the use of or inability to use our products or website.
12. Indemnification
You agree to indemnify and hold Love Hesed harmless from any claims, losses, damages, liabilities, and expenses arising from your use of our website or products, or any violation of these Terms of Service.
13. Privacy
Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal information.
14. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Singapore. Any disputes arising from these terms or your use of the website shall be resolved in the courts of Singapore.
15. Contact Us
If you have any questions or concerns regarding these Terms of Service, please contact us at sghesed@gmail.com